Have any questions or concerns? We’re always ready to help!

2500 NW 79 Avenue, Suite 153 / Doral, FL 33122

Call us at Ph: 786.725.1874 or send us an

email at kgkarinagarciaoficial@gmail.com

FAQ

 

Customer Care

PRIVACY POLICY

This Privacy Policy describes and regulates the information collection, use and exchange of practices KG Karina García, LLC .. ("KARINA GARCIA") with respect to this website. Our privacy policy reflects our long history of customer service and the high value we place on the trust of our customers. KARINA GARCIA is committed to protecting the right of our clients to privacy and the ethical and responsible use of their information online.

 

INFORMATION GATHERING

We collect personal and non-personal information. For the purposes of this policy, when we use the term "personal information", we refer to information that is collected in conjunction with a name. For people who sign up for an account on our site, this can include your email address, phone number and physical address. For people who decide to make a purchase through our website, this can also include payment information, such as a credit or debit card number and billing address. When we use the term "non-personal information" we refer to information that is not collected in conjunction with your name.

BE REGISTERED USER

 

Registered users have easy boxes and receive exclusive offers.
PAYMENT AND FAST SHIPPING: Quick order when we store your information secure.
ADDRESS BOOK: Quick access to all shipping locations.
OFFERS BY EMAIL: With your permission, we keep you up to date on everything J Brand!

 

 

FREE SHIPPING

 

No minimum required expense. Valid in the 48 contiguous United States ONLY. If you choose 2nd Day Air or Next Day Air shipment, regular charges will apply.

 

EASY MONEY BACK FREE

 

We want you to be happy with our product. Enjoy up to 30 days to return / change your purchase. For your convenience a prepaid shipping label is included in all (ie, 48 contiguous United States) national orders. There is a nominal charge of $ 5.95 per package will be deducted from your return shipping refund. Exchanged ground freight service is provided and no extra shipping costs.
 

INTERNATIONAL DELIVERY

We are proud to offer international shipping.

 

CALENDAR OF ORDERS TO BE SENT

If your order is made from Monday to Thursday, it will be sent the same day or the next business day. If your order is placed on Friday before noon PST, the order can be shipped the same day; If not, they will be sent on Monday. You will receive a confirmation email once your order has been shipped. Before leaving the hotel, you will be able to see the estimated arrival date, depending on the type of shipment you choose.

 

SHIPPING FEES

For international shipping, just visit our international page, select your country and currency, add items to your bag and then click on the Checkout button. We will calculate and guarantee the lowest possible total of the order in your preferred currency, including applicable taxes, and taxes as determined by the customs authority of the country of destination.


RETURNS & EXCHANGES

At this time, we can not offer exchanges on international orders. If for any reason you are not satisfied with your international online purchase, please contact us at 1 786.725.1874 or by email customer service, kgkarinagarciaoficial@gmail.com, and we will give you instructions on where the returns should be. sent and the amount to be reimbursed. If you decide to return an item for any reason and the item is presented under salable conditions, our Borderfree partner will provide a refund of the original product price and duties and taxes originally paid on the item, in the same currency and use of the item. Same pace as your original order. Please note that you are responsible for the return costs.

Who should I contact if I have questions RELATED TO MY ORDER after having made a purchase?
Contact us at 1.786.725.1874 or kgkarinagarciaoficial@gmail.com and JBrandJeans.com will be happy to help you with any questions related to your international order.

 

WHAT IS YOUR RETURN POLICY FOR INTERNATIONAL ORDERS?

If for any reason you are not satisfied with your purchase, please contact us at kgkarinagarciaoficial@gmail.com or 1.786.725.187 and we will provide you with further instructions on where the returns should be sent, and the amount that will be reimbursed. Amounts of refund for returned items will be credited to you by our Borderfree partner in the same currency and with the same exchange rate as your original order.

 

PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

 

* The products, content and specifications. All the features, content, specifications, products and prices of the products and services described or represented on this Website are subject to change at any time without prior notice. Certain weights, measurements and similar descriptions are approximate and are provided for convenience only. We make every reasonable effort to accurately show the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we can not guarantee that your computer will accurately display such colors. The inclusion of any product or service on this website at any given time does not imply or guarantee that these products or services will be available at any time. It is your responsibility to know and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased on this Website. When placing an order, you declare that the products ordered will only be used legally.

 

* Shipping Limitations When an order is placed, it will be sent to an address designated by the buyer, as long as the shipping address is compatible with the shipping restrictions contained in this Website. All purchases of this Website are made pursuant to a shipping contract. As a result, the risk of loss and title for the items purchased from this Website pass on the delivery of the items to the company. You are responsible for submitting any claim with carriers for damaged and / or lost shipments.

 

* Accuracy of Information. We try to ensure that the information on this website is complete, accurate and up-to-date. Despite our efforts, the information on this Website can sometimes be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or timeliness of any information on this Website. For example, the products included in the Website may not be available, may have different attributes of the listings, or may actually carry a different price than the one displayed on the Website. In addition, we can make changes in price and availability information without prior notice. While it is our practice to confirm orders by email, receipt of an order confirmation email does not constitute our acceptance of an order or confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the quantity of the order in any product or service and / or to deny service to any customer. We may also require verification of the information before acceptance and / or delivery of any order.

 

* The use of this website. The design of the website and all texts, graphics, information, content, and other material displayed on, or that may be downloaded from this Website are owned, or used with the permission of, KG Karina García and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Website in any way or reproduce or publicly display, execute or distribute or use any of said materials for any public or commercial purpose. Any unauthorized use of any information or materials may violate copyright laws, trademark laws, privacy and publicity laws, and other laws and regulations. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to information and to the computer. You agree to accept responsibility for all activities that occur under your account or password.

 

* Trademarks Certain trademarks, trade names, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names and service marks of us and our affiliates. Other trademarks, trade names and service marks used or appearing on this website are registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained in this Web Site grants or should be construed as a concession, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos appearing on this Web Site. without our written permission or in writing the permission of said third owner.

 

* Link to this Website. Creation or maintenance of any link from another website to any page of this Website without our prior written permission is prohibited. Running or displaying this Website or any material that appears on this Website in frames or by similar means on another website without our prior written permission is prohibited. Any links allowed to this Website must comply with all laws, rules and regulations.

 

* Third party links From time to time, this website may contain links to websites that are not owned, operated or controlled by us or our affiliates. All these links are provided solely for your convenience. If you use these links, you will leave this Website. Neither we nor any of our affiliates are responsible for any content, materials or other information located on or accessible from any other website. Neither we nor any of our affiliates endorse, guarantee, or make any representation or warranty with respect to any other website or any content, materials or other information located or accessible from such Websites, or the results you may obtain from the use of such Web sites. If you decide to access any other website linked to or from this Website, you do so at your own risk.

 

* Inappropriate material. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offense or give rise to civil liability or violate any law. In addition to the remedies we may have in law or in equity, if you reasonably determine that you have violated or may violate the above prohibitions, we may take any action that we reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate elimination of this Website of related materials. We will cooperate fully with any legal authority or judicial order or requesting judicial summons or how to come to reveal the identity of any person who publishes such materials.

 

* Virtual gift cards. Virtual gift cards can only be redeemed through purchases made on this website through the US shipping site, and are not redeemable for cash. Virtual gift cards can not be exchanged through purchases made on the site for international shipments. Please call customer service for more information 1.786.725.1874. Any unused balance will be placed on the virtual gift card account of the recipient and is not transferable. If your order exceeds the amount of your virtual gift card, you must pay the balance by credit card. We are not responsible for lost or stolen virtual gift cards. We make no warranty, express or implied, with respect to virtual gift cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event that a virtual gift card code is not functional, your only remedy, and our sole responsibility, will be the substitution of said virtual gift card. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

 

* User information. In addition to personally identifiable information, which is the subject of this Website Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication that you transmit or post on this Site Web in any form ("User Communications") is and will be considered non-confidential and non-proprietary. We, each of our affiliates and / or our designees use any or all of the user's communications for any purpose, including, without limitation, reproduction, transmission, disclosure, publication, dissemination, development, manufacture and / or marketing in any way for any or all commercial or non-commercial purposes. We can, but we are not obligated to, control or review any user communication. We will not have any obligation to use, return, review or respond to any communication from the user. We will not have any liability related to the content of such user communications, whether or not it is included in copyright laws, defamation, privacy, obscenity, or otherwise. We reserve the right to remove any or all user communications that include any material that we deem inappropriate or unacceptable.

 

* DISCLAIMERS YOUR USE OF THIS WEB SITE IS AT YOUR OWN RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEBSITE ARE OFFERED

 

"AS IS" WITHOUT ANY WARRANTY OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER US NOR ANY OF OUR AFFILIATES, WE GUARANTEE THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEB SITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEB SITE MAY BE DATED, AND NEITHER WE NOR ANY OF ITS AFFILIATES MAKE ANY COMMITMENT OR ASSUME ANY OBLIGATION TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. CONSULT YOUR LOCAL LAWS FOR SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEB SITE ARE ONLY UNDER THE APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES THAT ARE STATED OR ACQUIRED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ANY LIABILITY FOR DEFECT OF THE PRODUCT OR LACK, CLAIMS THAT ARE DUE TO NORMAL WEAR, MISUSE OF THE PRODUCT, ABUSE, MODIFICATION OF THE PRODUCT, INAPPROPRIATE SELECTION OF PRODUCTS, NON-COMPLIANCE OF ANY codes, or misappropriation. WE DO NOT MAKE ANY WARRANTIES TO THE DECLARED "CONSUMERS" ON THE Magnuson-Moss WARRANTY-FEDERAL COMMISSION COMMERCE IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. CONSULT YOUR LOCAL LAWS FOR SUCH PROHIBITIONS.

 

* LIMITATIONS OF LIABILITY. We assume no responsibility, and will not be responsible for any damage or virus that may infect your equipment, telecommunications equipment, or other belongings caused by or arising from your access, use, or browsing this Website or your download of any material from this Website.
I

n any case, WE, OUR RESPECTIVES, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, parent companies, agents, successors, assigns, SALES PARTNERS OR ANY PART INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEBSITE WILL BE RESPONSIBLE FOR ANY PORTION FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL OR DERIVATIVE (including, without limitation, those derived from LOSS OF PROFITS, DATA OR BUSINESS INTERRUPTION) ARISING FROM THE USE, THE IMPOSSIBILITY OF USE OR THE RESULTS OF THE USE OF THIS WEBSITE, ANY LINKED WEB SITES TO THIS WEB SITE OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OF THESE WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY DO NOT APPLY TO THE MEASURE PROHIBITED BY LAW. CONSULT YOUR LOCAL LAWS FOR SUCH PROHIBITIONS.

I

N CASE OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO STOP USING THIS WEB SITE. IN CASE OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, ACCORDING TO SUCH MANUFACTURER OR WARRANTY OF THE PROVIDER, OR SEEKING A RETURN AND REFUND OF SUCH PRODUCT OR SERVICE IN ACCORDANCE WITH THE POLICY REFUNDS AND REIMBURSEMENTS PUBLISHED ON THIS WEBSITE.

 

* The revisions to these Terms and Conditions. We may revise these Terms and Conditions at any time and from time to time by updating this publication. You must visit this page from time to time to review the Terms and Conditions, as they are binding for you then current. Some provisions of these Terms and Conditions may be replaced by notices or terms located on particular pages on this Legal Website expressly designated.

 

* Choice of law; Jurisdiction. These Terms and Conditions supersede any other agreement between you and us to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflict of laws. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based on or related to these Terms and Conditions to the same extent and subject to the same conditions as other commercial documents and records generated and maintained originally in print. .

 

* Termination. You or we may suspend or terminate your account or your use of this Website at any time, for any reason or for no reason. You are personally responsible for any orders placed or charges incurred prior to termination. We reserve the right to modify, suspend or discontinue all or any aspect of this Website at any time without prior notice.
Additional assistance If you do not understand any of the Terms and Conditions or if you have any questions or comments, we invite you to call our previous Customer Service Department.


 

 

 

 

© 2016 by www.kgkarinagarcia.com ALL RIGHTS RESERVED design: Franco Saponaro

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CONTACT

4005 NW 114 Ave., Suite 24 / Doral, FL 33178

Ph: 786-725-1874

Email: kgkarinagarciaoficial@gmail.com